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Here you’ll find useful IT advice and as well as the latest stories from Wessex IT, our clients and the fast-moving IT industry.

Image: Steve Higgs - Senior Account Manager

Steve: A Day In The Life Of…An Account Manager

Meet Steve — one of our Senior Account Managers. Steve has worked in managed IT services since the turn of the millennium and brings with him a huge amount of experience in guiding customers on their journey through the technology landscape. The office also wouldn’t be the same without Steve’s

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Image: MFA

Multi-Factor Authentication (MFA): Secure Your Business

Keeping sensitive data and confidential information secure is both crucial and imperative for any business. With cyber threats constantly evolving, safeguarding your business against unauthorised access and data breaches isn’t just a choice — it’s a necessity. This is where a powerful tool called Multi-Factor Authentication (MFA) comes into play,

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Image: BT Redcare

BT Redcare’s Inevitable Final Curtain in 2025

BT have made the announcement that on 1st August 2025, they will be withdrawing their Redcare alarm signalling service and operations for all customers. This news has made lots of customers who rely on Redcare worried for the future, as well as start looking for other options to help protect

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Wessex IT Call Reporting

Call Reporting: Powerful Tracking For Businesses

The phone ringing is often a good sign for any busy business, but do you know about your service levels? Your missed and unreturned calls? Your important stats and information? Particularly during your busiest times of the day, you might easily miss something; this is where call reporting steps in

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an image showing the steel yard

The Steel Yard: A Crisis Case Study

Client Overview: The Steel Yard The Steel Yard: a vibrant commercial complex and nightclub in the heart of London. Struggling with an outdated Wi-Fi solution that hindered user experiences, The Steel Yard recognised the importance of a robust wireless network to meet the demands of their diverse clientele and bustling establishment,

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