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The phone ringing is often a good sign for any busy business, but do you know about your service levels? Your missed and unreturned calls? Your important stats and information? Particularly during your busiest times of the day, you might easily miss something; this is where call reporting steps in

On 13th October 2026, Microsoft Publisher, a longstanding desktop publishing application that has been a staple in our daily lives, is set to retire and will officially reach its end of life. This announcement marks the end of an era for a tool that has been helping users create eye-catching

Client Overview: The Steel Yard The Steel Yard: a vibrant commercial complex and nightclub in the heart of London. Struggling with an outdated Wi-Fi solution that hindered user experiences, The Steel Yard recognised the importance of a robust wireless network to meet the demands of their diverse clientele and bustling establishment,

Wessex IT Merges with BlakeLAN for Enhanced IT Support Excellence We are very proud to announce our merger with Brighton-based IT support business, BlakeLAN Communications Ltd, who have been proudly serving their customers since 1990. Richard, Andrew and Jon will continue to lead our combined team and extend a warm

Meet Jon — our Projects Director. Jon’s main responsibilities involve overseeing and managing our growing number of client projects, as well as looking after the projects team. He also mentors all of our engineers, helping them to develop their skills and knowledge: if Jon can’t do it, then no-one can!

In a ground-breaking move towards an AI-powered future, marking 2024 as ‘the year of AI-powered Windows PCs’, on 4th January 2024, Microsoft officially announced the introduction of a brand-new, revolutionary feature to its Windows 11 operating systems — the Copilot key. The introduction of the Copilot key signifies a shift