We are happy with our IT
Great job! You’ve probably got everything covered but just in case, you might find this handy checklist useful:
Security
- Secure Password Management for IT included
- Secure Password Management for Staff included
- DNS Security included
- 3rd Party Application Patching included
- Two-Factor Authentication (Cloud Services) free and paid options offered
- Two-Factor Authentication (On-Premises and Private Cloud) offered
- Endpoint Encryption Monitoring (BitLocker / FileVault) included
- Monitored Endpoint Protection / Anti-Virus included
- Security Awareness Training offered
- Next-generation IPS/IDS/UTM Firewall(s) offered
- Phishing Simulation offered
- Dark Web Monitoring offered
Service
- Comprehensive Documentation included with access any time
- Unlimited Support included – no clock-watching
- Sufficient engineers available to support my business
- Service Desk opening hours suit my business hours
- Support Tags (asset stickers) that quickly connect engineers to the right user
- User onboarding and offboarding included
- Client Portal included
- Regular Reviews included
- Access to remote support tools (RMM) for internal IT staff included
- Comprehensive Server and Endpoint Monitoring included
- Manual fail-safe backup checks included
- Backup and Disaster Recovery (Cloud Services) in place
- Backup and Disaster Recovery (On-Premises and Private Cloud) in place
- Periodic Disaster Recovery Simulation offered
- IT Asset information/reports readily available
Expertise
- Similar customers / sectors
- Microsoft Partner and Cloud Solution Provider
- Relationships with leading vendors relevant to my business
- Cloud, Data Centre, and Private Cloud
- Licensing
If this checklist turns out to be more of a wish list, please consider booking a discovery call with one our experts – or get in touch to get started right away.
Let us tame your IT
To discuss any of our services please fill in our short form and one of our team members will be in touch right away.
No worries if contact forms aren’t your thing – our team are a friendly bunch and waiting for your call – 01403 29 29 30.
